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Frequently Asked Questions

General Information

  1. How can I relay a compliment concerning fire department service?
  2. How do I request a tour of the fire station?
  3. Why is a fire engine or other fire vehicles sent when I called for an ambulance?
  4. I have noticed that the fire truck can change the traffic light to green, how does that work?
  5. How do I obtain a copy of a fire or non-fire reports?
  6. How do I obtain a copy of an ambulance reports?
  7. How can I file a concern regarding fire department service?
  8. Is there a charge for a false fire alarm?
  9. If someone spills hazardous substances who is responsible to clean up the spill?
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Fire Safety

  1. How can I find out about fire safety programs in DeKalb?
  2. What is the best kind of fire extinguisher for my house?
  3. Is there a juvenile fire setter program in DeKalb?
  4. How do I test my smoke detector?
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Open Burning

  1. Can I burn leaves in DeKalb?
  2. Can I use a charcoal grill on my apartment balcony?
  3. Do I need a permit for a bonfire?
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Notify Me

Contact Us

  1. dkfd logo
    Eric Hicks
    Fire Chief

    DeKalb Fire Department
    Email the Department

    700 Pine Street
    DeKalb, IL 60115

    Phone:
    815-748-8460
    Emergency: 911

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Contact Us

  1. City of DeKalb, Opportunity, Innovation

    200 South Fourth Street
    DeKalb, IL 60115
    Phone: 815-748-2000
    Contact Us


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FAQs

  1. When should I use 911?
  2. Where do I report a problem with a street light?
  3. How do I apply for a job with the city?
  4. How do I contest a parking ticket citation/violation?
  5. What can I do about loud parties/noises?
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