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Posted on: February 18, 2016

Attention: Water, Sewer, And Refuse Customers

The City of DeKalb will be changing from a three month billing cycle to a two month billing cycle for water, sewer, and refuse services, according to the following schedule.

April 2016 – Customers whose first two digits of their account number are between 26 and 38 will only be billed for two months of refuse services instead of the usual three month charge, in addition to their water and sewer usage charges.

May 2016 - Customers whose first two digits of their account number are between 01 and 15 will only be billed for two months of refuse services instead of the usual three month charge, in addition to their water and sewer usage charges.

June 2016 – This will be the first two month bill (water, sewer, and refuse) for those customers whose first two digits of their account number are between 16 and 38.

July 2016 - This will be the first two month bill (water, sewer, and refuse) for those customers whose first two digits of their account number are between 01 and 15.

For those customers whose first two digits of their account number are between 01 and 15, the due date for your utility bill will be in the months of January, March, May, July, September, and November.

For those customers whose first two digits of their account number are between 16 and 38, the due date for your utility bill will be in the months of February, April, June, August, October, and December.

If you have any questions regarding this change in the billing cycle, please contact Water Billing at 815-748-2085.

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