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1. How do I report an abandoned auto?
2. How can I find out if my vehicle has been towed?
3. Where do you tow cars to?
4. Can I tow a car in the city just using a chain?

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1. When is the Airport open?
2. What are the operating hours and phone number of DeKalb Flight Center?
3. Is there commerical airline service at DeKalb Airport?

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1. What can I do about barking dogs in my neighborhood?
2. How can I report animals running loose in my neighborhood?
3. What do I do if an animal/dog bites me?
4. What animals are allowed in DeKalb?

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1. What types of construction projects require a building permit?
2. Are gravel driveways allowed in the City of DeKalb?
3. How tall is too tall for my lawn to grow?
4. Is my landlord required to provide heating and cooling?
5. When am I allowed to place garbage at the curb for pickup?
6. When am I required to shovel my sidewalks?

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1. When should I use 911?
2. How do I obtain a copy of a police report?
3. Where do I obtain crime prevention information?
4. How can I obtain an order of protection?
5. What can I do about annoying/harassing phone calls?
6. How do I report suspected drug trafficking in my neighborhood?
7. What information do you have regarding senior citizens?
8. Where can I buy pepper spray?

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1. When does City Council meet?
2. Who is on the City Council?
3. Where are City Council Meetings held?

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1. What do I need to do to start a business in DeKalb?
2. What type of business or home is allowed on a property?
3. How do I determine the zoning for a property in DeKalb?
4. How do I determine who owns a property?
5. Does the City provide financial assistance to current homeowners?
6. Does the City provide financial assistance to home buyers?

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1. How do I make a complaint about a property?

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1. How can I tell if my property is in the floodplain and if mandatory purchase of flood insurance is required?
2. What steps do I take to have parking changes made or a review of the speed limit in my neighborhood?
3. How do I obtain an Overweight Truck Permit if I will be using City of DeKalb streets via oversized truck?
4. When is my street, alley, or sidewalk going to be repaired?

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1. What methods of payments does the City accept?
2. I think there is error with my utility bill, who should I contact?
3. What is the sales tax for the city of DeKalb?
4. What type of taxes, besides sales tax, are there in DeKalb?

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1. How can I relay a compliment concerning fire department service?
2. How do I request a tour of the fire station?
3. Why is a fire engine or other fire vehicles sent when I called for an ambulance?
4. I have noticed that the fire truck can change the traffic light to green, how does that work?
5. How do I obtain a copy of a fire or non-fire reports?
6. How do I obtain a copy of an ambulance reports?
7. How can I file a concern regarding fire department service?
8. Is there a charge for a false fire alarm?
9. If someone spills hazardous substances who is responsible to clean up the spill?

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1. How can I find out about fire safety programs in DeKalb?
2. What is the best kind of fire extinguisher for my house?
3. Is there a juvenile fire setter program in DeKalb?
4. How do I test my smoke detector?

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1. When should I use 911?
2. Where do I report a problem with a street light?
3. How do I apply for a job with the city?
4. What can I do about loud parties/noises?
5. How can I contest a parking violation?
6. How can I tell if my property is in the floodplain and if mandatory purchase of flood insurance is required?
7. What are the hours for City Hall?
8. How do I pay my water bill or make account changes?
9. How do I submit a Freedom of Information Act Request?
10. I am new tenant in DeKalb, what do I need to know?
11. Who prepares the City’s budget?
12. I want to have a block party, what do I need to do?
13. My mailbox has been damaged by a City vehicle, will the City fix it?

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1. How can I protect myself from being a victim of identity theft?

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1. What time can I start construction in the morning? How about weekends? Does this include lawn mowing?
2. What can I do about persons lighting fireworks?
3. What can I do about loud parties/noises?

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1. Can I burn leaves in DeKalb?
2. Can I use a charcoal grill on my apartment balcony?
3. Do I need a permit for a bonfire?

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1. How can I contest a parking violation?
2. When can’t I park on Snow Emergency route?

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1. How do I set up a tour of the police department?
2. How do I schedule a police officer to speak to my organization?
3. What if someone calls asking for a donation on behalf of the Police Department?
4. Do you have a police auction?
5. What are the responsibilities of the NIU Police Department versus the DeKalb Police Department when a call for service involves the college area?
6. How do I obtain a FOID card application?
7. Does the DeKalb Police Department accept credit cards?
8. Where is the Secretary of State office in DeKalb?
9. How do I go about getting fingerprints for employment/background?
10. When is curfew for those under 18?

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1. When does loose leaf collection begin?
2. Where do I report a problem with a street light?
3. Will Waste Management pick up large items?
4. After a snow storm, when will my street be plowed?
5. How do I know if my parkway tree is affected by Emerald Ash Borer?
6. Does the City offer free mulch?
7. How can I get a pothole repaired?
8. How can I dispose of grass clippings, small branches, etc.?
9. How do I dispose of carpeting?

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1. What are my options after receiving a traffic citation?
2. I received a traffic citation for Failure to Carry Proof of Insurance but I have insurance, what can I do?
3. How do I report a traffic accident?
4. How can I get the moving radar trailer parked in front of my house?
5. What if the other party in my traffic accident did not have insurance?
6. How do I report a reckless driver?
7. How can I obtain a traffic accident report?
8. My car's license plate expires at the end of the month is there a grace period in renewing my registration?
9. I just bought a car and it does not have plates on it: is it okay to drive it home?
10. How do I know what size car seat my child should use?

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1. How much water does the average person use per day?
2. Do I need a water softener?
3. Where do I find information concerning lead in drinking water?
4. How do I know what material was used for my water service line?
5. Is bottled water better?
6. Where do I pay my water bill or make account changes?
7. What type of water treatment does the City provide?
8. Where does our water come from?