Beginning January 1, 2021, the City of DeKalb, the City of Sycamore, and the Town of Cortland paratransit and deviated flex route services will be operated and managed by Transdev Services Inc. Until that time, the Voluntary Action Center of Northern Illinois will continue to operate and provide all paratransit and deviated flex route services within the DeKalb Urbanized Area including door-to-door, on demand, non-emergency medical transportation, and the Route 21.
For additional information about this service provider transition, please read the press release below.
Update #1: October 6, 2020 Press Release
Update #2: October 28, 2020 Press Release
Update #3: December 1, 2020 Press Release