Paratransit

Paratransit

The City of DeKalb provides transportation services required under the Americans with Disabilities Act (ADA).  These services are funded by the State of Illinois, the Federal Transit Administration, Northern Illinois University, the Voluntary Action Center of DeKalb County, the City of Sycamore, and Kishwaukee College.

The City of DeKalb contracts with the Voluntary Action Center of DeKalb County to provide Urban paratransit service within the DeKalb Urbanized Area.  

Apply

Riders must be certified as eligible to use the paratransit service provided by the Voluntary Action Center.  To be certified, you must complete an application that you can request by calling 815-758-6641 or download online: ADA Paratransit Application (PDF). Completed applications can be mailed to:

Voluntary Action Center of DeKalb County
1606 Bethany Rd.
Sycamore, IL 60178

Fares

The paratransit fare structure is as follows:

Adult: $1.00
Senior: $1.00 or Donation
Disabled: $1.00
K - 12 Student: $1.00
NIU Student: Free with NIU OneCard
Children (5 Years and Younger): Free
Personal Care Attendant: Free

Paratransit Rider’s Guide

The Voluntary Action Center of DeKalb County provides a Rider’s Guide to all eligible passengers.  To view the guide, please click here.  If you have questions regarding the information contained within the Rider’s Guide, please contact the Voluntary Action Center Dispatch at 815-758-6641.